Last updated: October 28, 2026
At GIMZO, accessible at https://www.gimzo.shop/, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order.
1. Information We Collect
When you browse our website, contact us, or place an order, we may collect the following information:
Personal information: Name, phone number, email address, billing address, and delivery address.
Order information: Products purchased, order details, payment status, and delivery information.
Technical information: IP address, browser type, device information, pages visited, and website usage data.
Communication information: Information you provide when contacting our customer support or communicating with us about an order.
We only request information reasonably necessary to operate our store and provide our services.
2. How We Use Your Information
We may use your information to:
Process and confirm your orders.
Arrange delivery through courier and logistics partners.
Contact you regarding orders, delivery updates, returns, or customer support.
Process payments and verify transactions where applicable.
Improve our website, products, services, and shopping experience.
Prevent fraudulent orders, misuse, and unauthorized activities.
Comply with applicable legal and regulatory requirements.
We will not use your personal information for unrelated purposes without an appropriate legal basis.
3. Cookies and Website Technologies
Our website may use cookies and similar technologies to remember preferences, maintain shopping cart functionality, understand website traffic, and improve user experience.
If enabled, analytics and advertising technologies, including Meta Pixel, may help us understand website activity and measure advertising performance.
You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
4. Sharing Your Information
GIMZO does not sell your personal information to third parties.
We may share necessary information with trusted service providers when required to operate our business, including:
Courier and delivery partners: To deliver your orders.
Payment service providers: To process or verify payments, where applicable.
Website hosting and technical providers: To maintain website functionality and security.
Analytics and advertising providers: To measure website performance and advertising effectiveness, where enabled.
Legal or regulatory authorities: When disclosure is required by applicable law or a valid legal request.
We aim to share only the information necessary for the relevant service or purpose.
5. Payment Security
Payments, where supported, may be processed through third-party payment service providers. Your payment information may be subject to their respective privacy and security policies.
For cash-on-delivery orders, we may share your name, phone number, delivery address, and order details with the courier responsible for delivery.
GIMZO does not intentionally store complete payment card details on its website.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee absolute security of information transmitted over the internet.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfil orders, provide customer support, maintain business records, resolve disputes, prevent fraud, and meet applicable legal obligations.
When information is no longer required, we will take reasonable steps to delete it or securely dispose of it, where appropriate.
8. Your Privacy Rights
Subject to applicable law, you may request to:
Know what personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of personal information that we no longer need to retain.
Withdraw consent where processing is based on consent.
Opt out of promotional communications.
Some information may need to be retained for legal, accounting, security, or order-related purposes.
To make a privacy-related request, please contact us using the details provided below.
9. Third-Party Services and Links
Our website may contain links to third-party websites or use external services, including courier services, payment providers, social media platforms, and advertising tools.
These third parties may collect or process information under their own privacy policies. GIMZO is not responsible for the privacy practices of independent third-party websites or services.
We encourage you to review their policies when using their services.
10. Children’s Privacy
Our website is intended for a general shopping audience and is not specifically directed at children. We do not knowingly collect personal information from children in violation of applicable law.
If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter and take appropriate action.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable legal requirements.
Any updates will be published on this page with a revised “Last updated” date. We encourage visitors to review this page periodically.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact GIMZO through our website:
Website: https://www.gimzo.shop/
Contact page: https://www.gimzo.shop/contact-us/
Please include enough information for us to understand and respond to your request. Avoid sending passwords, full payment card details, or other sensitive information through ordinary email or contact forms.
GIMZO reserves the right to handle personal information in accordance with this Privacy Policy and applicable laws of Bangladesh.
